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Decision comparison · Asynchronous agents

Webhook Polling vs. a Temporary Inbox for AI Agents

Compare direct webhooks, polling, queues, and temporary webhook inboxes for agents that pause while waiting for an outside event.

Short answer

Use provider polling when the provider exposes durable status and request volume is acceptable. Use your own queue for guaranteed internal delivery. Use a temporary inbox when an agent needs a short-lived callback URL and later retrieval without operating a permanent public webhook service.

The failure this prevents

Agents are often not running when a payment, export, signing request, or background job completes. A callback sent directly to a sleeping process is lost unless another durable component receives it.

Recommended workflow

  1. Determine whether the source supports polling, callbacks, or both.
  2. Define how long the workflow can wait and how many events may arrive.
  3. Choose whether delivery must be durable and guaranteed or merely short-lived and retrievable.
  4. Authenticate and validate the meaning of every event before acting.
  5. Delete temporary inboxes and close abandoned workflows.

Working starting point

curl https://api.scrubmytext.com/v1/signals/create \
  -H "Authorization: Bearer smt_live_YOUR_KEY" \
  -H "Content-Type: application/json" \
  -d '{"label":"order-82731","expires_in_seconds":3600,"max_events":5}'

Relevant product: CatchMySignal · REST + MCP

Decision rule

CatchMySignal is a temporary event inbox, not a guaranteed message queue. If losing an event is unacceptable, use a durable queue or the provider’s authoritative status as the final source of truth.

Good fit

  • An agent needs a callback URL for a bounded workflow.
  • The agent may resume later and retrieve what arrived.
  • Operating a permanent webhook endpoint would be disproportionate.

Use another approach when

  • You require guaranteed ordered delivery and replay.
  • The payload contains sensitive data that should not enter a temporary third-party inbox.
  • The provider already offers simple, authoritative polling that meets your latency needs.

Options compared

OptionStrengthImportant limitationBest fit
PollingSimple and authoritative when supportedLatency and repeated requestsProvider status APIs
Direct webhookLow latencyRequires an always-available receiverPermanent applications
Durable queueDelivery controls and backpressureInfrastructure and operationsCritical internal events
CatchMySignalDisposable callback URL plus later retrievalBounded retention and no queue guaranteeTemporary agent workflows

Implementation cautions

  • Treat the webhook URL like a temporary password.
  • Validate event authenticity separately when the sender supports signatures.
  • Retrieve provider state before a consequential action when the event is only a notification.

Frequently asked questions

Does a temporary inbox verify the sender?

No. Use a signed-signal verification step or confirm state with the provider.

Is this a message queue?

No. It is deliberately bounded and temporary.

When should I poll instead?

When the provider exposes authoritative state and the desired latency and request volume make polling simpler.

Related decisions

Next step

Use the product page for exact limitations and access requirements, then copy the corresponding REST or MCP workflow.